Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can…Sam Walton
“Exceed your customers' expectations. If you do, they'll come back over and over again.”
“Exceed your customers' expectations. If you do, they'll come back over and over again.”
— SAM WALTON
Founder of Walmart · 1918 – 1992
Sam Walton opened the first Walmart in Rogers, Arkansas, in 1962, preaching rock-bottom prices for small-town America. His relentless focus on costs, logistics and the customer built the world's largest retailer and made him, for a time, America's richest man.
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There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere…Sam Walton
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High expectations are the key to everything.Sam Walton
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