Sam Walton Quotes

1.There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.

2.Exceed your customers' expectations. If you do, they'll come back over and over again.

3.Celebrate your successes. Find some humor in your failures. Don't take yourself so seriously. Loosen up, and everybody around you will loosen up.

4.High expectations are the key to everything.

5.Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.